Terms of Service

A reservation is confirmed only when your deposit has been successfully processed and you have received a written confirmation from us. Quotes shown before payment are estimates based on the details you enter and may change if your party size, duration or itinerary changes.

Online booking is limited to a single Mercedes Sprinter. Larger parties are quoted directly — call 830-456-0481.

• Private hourly charters bill at $149 per hour with a 5-hour minimum.
• The All-Inclusive tour is $199 per guest for the standard tour day; additional hours are billed at the published overage rate.
• 8.25% sales tax and a 20% gratuity are added to the tour total at checkout.

Venue tasting fees, meals and any purchases made at a venue are not included in the tour rate unless your written quote says so. If you opt in to have us pre-reserve and pre-pay tasting fees, we pass those fees through at exact venue cost with no markup, and they are added to your remaining balance once your itinerary is confirmed.

A 50% deposit is charged when you book and holds your date. By completing checkout you authorize us to store your payment method with Stripe and to automatically charge the remaining balance — including tax, gratuity and any confirmed venue fees — approximately 48 hours before your tour, without further action from you.

If that charge is declined, the balance becomes immediately payable and we may treat the reservation as cancelled if it is not settled before departure.

• Deposits are non-refundable. They compensate us for holding the vehicle and turning away other reservations for your date.
• Cancel more than 48 hours before your tour and you owe nothing beyond the deposit.
• Cancel inside 48 hours, or fail to appear at the agreed pickup time and place, and the full tour total is due.
• Date changes are accommodated when the vehicle is available; ask as early as possible.
• A reduction in party size after booking does not reduce a quoted per-guest total inside the 48-hour window.

If we must cancel for reasons within our control — a mechanical failure with no replacement vehicle, for example — you receive a full refund including the deposit. We are not liable for circumstances beyond our control such as severe weather, road closures, or venue closures, though we will always work with you to reschedule.

• Every guest consuming alcohol must be 21 or older and must present valid government-issued photo identification on request. Venues enforce this independently of us.
• Seat belts must be worn while the vehicle is moving. Standing while in motion is not permitted.
• Smoking, vaping, and illegal substances of any kind are prohibited in the vehicle.
• Your host may end a tour without refund if a guest's behavior endangers the vehicle, the host, or other guests, or if a venue refuses service to your party.
• A cleaning fee of up to $350 may be charged to the payment method on file for damage or sickness requiring the vehicle to be taken out of service.

Wineries, breweries, distilleries and restaurants are independent businesses. We coordinate reservations and timing, but we do not control their hours, pricing, service, or availability, and we are not responsible for their acts or omissions. If a venue is unexpectedly closed or cannot seat your party, we will substitute a comparable stop.

Timing is planned generously, but traffic and venue pacing can shift a schedule. Extending beyond your booked duration is subject to availability and billed in full-hour increments at the applicable rate.

Please take your belongings with you at the end of the tour. We are not responsible for items left in the vehicle, though we will make a reasonable effort to return anything found.

To the fullest extent permitted by Texas law, our total liability arising out of a tour is limited to the amount you paid for that tour, and we are not liable for indirect, incidental or consequential damages. Nothing in these terms limits liability that cannot lawfully be limited.

These terms are governed by the laws of the State of Texas, and any dispute will be brought in the state or federal courts serving Gillespie County, Texas.

Our Privacy Policy explains how we handle your information. Questions about these terms go to letsgo@290txtours.com or 830-456-0481. We may update these terms; the version in effect when you book is the version that applies to your tour.